Description/Comment:We are looking for a Customer Service Associate for our Greenville, TX office. This associate will answer calls and emails related to various different aspects of the company. The associate will be expected to fulfill assigned tasks in accordance with standard operating procedures. *** Global Business Services is a high volume, fast paced, team oriented, metric driven environment focused on individual and team performance and continuous improvement.
Additional Job Details:* Proven and effective problem solving and decision making skills * Ability to work effectively in a team environment and reach consensus decisions * Able to multi-task, prioritize and work independently as well as collaborate with teammates for effective workload management and to fulfill customer requirements * Proven customer service, verbal and written communication skills * Proficient in MS Excel * 2-4 years customer service experience