Job Description

Ref No.:21-04456
Location: Atlanta, Georgia

· Description:BUSTCH: Consults with internal customers and external vendors to capture agreed-upon business objectives and processes. Performs research and fact-finding to determine business requirements and specifications for development of end-user programs, operational procedures and support and systems. Communicates these processes and their implications to technical and non-technical contributors to ensure that applications accurately meet business users' goals. May produce online and hard copy documentation and training materials for software applications and develop and implement a documentation strategy leveraging new technologies to provide more targeted information more efficiently to users. May manage software applications training program for user personnel. At higher levels, directs IT research initiatives moving from the business concept stage through initiative direction, project definition, project execution, and project evaluation, up to and including operational support phase. Maintains, integrates, and communicates knowledge of industry directions and IT trends. 1-Conducts business requirements reviews and formulates logical statements of business requirements; may gather business requirements 2-Analyzes marketplace, industry, company, technology trends, best practices, vendor products, and services, etc.; 3-Uses system process analysis tools and methods to analyze and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions; identifies/documents how applications/systems interact to support business processes; 4-Produces reports, analyzes data and develops business cases. 5-Monitors data and system trends for inconsistencies and resolves as appropriate.. 6-Develops selection evaluation criteria based on identified product requirements for tasks and processes and/or prepares specifications from which programs will be written; 7-Negotiates commitments by facilitating the communication between business unit(s) and IT from initial requirements to final implementation; 8-Develops functional designs; identifies risks and benefits of alternate designs; calculates costs/benefits of potential actions or solutions to establish their viability/ROI; assesses project impact of system changes on users and internal and external customers and stakeholders; 9-Participates in software testing and debugging plans to ensure functionality and quality; creates detailed test plans and scripts based on functional requirements and executes test scripts using testing tools; 10-Writes user documentation based on functional requirements; 11-Creates and delivers training and development programs to all levels of IT professionals and end-users; May also design training programs, classes, workshops, computer-based training, and on-line help; Delivers training to a variety of audiences which demonstrates an understanding and application of adult learning principles; Develops and administers tools to measure the results of efforts; documents the value of services provided 12-At higher levels, leads others in functional design process, advises of tools to use in testing/training and new methodologies, and develops long-term strategy for functional design initiatives; develops strategic means to address common issues. 13-At higher levels, may provide functional guidance, advice, and/or training to less experienced business systems analysts. Researches, collects, and disseminates information on emerging technologies and key learning throughout CCI; Evaluates the portfolio of projects within, and external to, the customer group to fully leverage data, systems, technology, and resources; 14-May determine the costs and benefits of strategic initiatives, using incumbent business, technology, and project life cycle experience; 15-Provides consultative guidance and implement organizational improvement programs 16-Interacts with users and staff to evaluate possible implementation of new technology for the CCI enterprise; Documents, maintains, and communicates a knowledge base in support of industry directions and key IT trends; Develops documentation standards and develops templates; provides guidance and support in the storage and retrieval of documents; 17-Establishes and maintains relationships with hardware, software vendors and systems integration firms for the purpose of influencing product development agendas and obtaining company advantage through access to emerging software and hardware; 18-At higher levels, provides functional guidance, advice, and/or training to less experienced IT research and development and technical writing professionals. 19-Partner with business units and Corporate to ensure current applications and reports support new system initiatives. 20-Responsible for changes, distribution, and communication of all system critical reporting 21-Monitors and works incoming support requests including but not limited to application trouble tickets, reporting trouble tickets, new development requests, and report requests. Typical Training / Experience - Typically requires BS/BA or Associates degree in related discipline. Certification may be required in some areas; Generally 0-2 years of experience in related field OR MS/MA/MBA or law degree and generally 0-1 year of experience in related field Dept/Org Scope & Impact - Entry level professional contributor on a project or specialty work team; Work is similar to that performed by senior-level employees in support/paraprofessional roles without degrees/certification to gain practical exposure to application of theories/principles of specialized area; Work is of limited scope, typically on smaller, less complex projects/ assignments or providing support for larger projects/ assignments that have department and area impactPerforms basic tasks and functions for professional field of work; Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly-defined problems; Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in routine research/data Problem Complexity - Performs basic tasks and functions for professional field of work; Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly-defined problems; Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in routine research/data Autonomy - Nature of work requires general supervision; exercises judgment; may be paired with a mentor; Work typically involves regular process checks or review of output by a coworker and/or supervisor Knowledge - grasp of professional principles and skills. Knows and effectively uses fundamental concepts, practices, and procedures of particular area of specialization Influence/People Leadership - May provide general guidance/direction to or train junior level support personnel

· Additional Information:

Position is open to non-local candidate, fully remote duration of assignment

Contractor (Analyst), New Growth Strategy and Innovation

Role Summary

The New Growth & Development organization is focused on identifying and analyzing areas of future growth as well as plans to achieve sustained and balanced growth across the enterprise. The organization works to answer "what's next" for Cox and our customers. We develop growth hypotheses and test those hypotheses through: 1) skunkworks, 2) investments in new businesses, 3) traditional R&D, 4) strategic partnerships, and 5) exploration of emerging businesses. The business has both venture-stage businesses, as well as incubated growth opportunities across a variety of adjacent business and technology sectors including but not limited to Healthcare, Commercial IOT, Energy, and Edge Computing.

This role will support the Manager of New Growth Strategy & Innovation in being the face of innovation for Cox Communications. This function is responsible for 1) providing strategic support for intrapreneur leaders of existing incubation opportunities, 2) monitoring the marketplace to identify and develop a perspective on potential new sources of growth for the organization, and 3) managing partnerships with key external parties such as startups and the venture capital community.

Primary Responsibilities:

o Regularly track industry trends and marketplace signals, using those insights to develop a weekly newsletter and to develop a deeper quarterly memo for distribution across the entire Cox enterprise

o Support the Manager of New Growth Strategy & Innovation in developing a strategic perspective on growth opportunities – including research and development of materials to assess the competitive landscape, market sizing, and value chain

o Develop a perspective on companies that may be interesting and relevant partnership and/or investment opportunities for Cox, as identified by the New Growth & Development leadership team and/or Strategy leadership

o Manage relationships with the venture capital community, including facilitating regular dialog between Cox leadership and VCs and developing documents to facilitate deepened relationships between parties

o Manage relationships with the startup community and accelerators

o Lead ad hoc strategic development work, including the development of presentations, tracking spreadsheets and key takeaways from industry conferences

o Support the development of budget and communication material

Skills and Experience Requirements:

o Work experience in management consulting or corporate strategy

o Ability to learn new facts and concepts quickly and comprehensively, and to synthesize and communicate effectively in both verbal and written forms

o Strong team player with the ability to develop and deepen relationships with entrepreneurs, venture capital firms and the broader technology community

o Ability to operate independently, to navigate tight deadlines, to balance competing priorities, and to operate in a dynamic environment without compromising sharp attention to detail

o Intellectual horsepower, desire and proven ability to learn new domains and technologies quickly, energetic “can-do” attitude, and commitment to excellence

o Strong analytical and problem-solving skills, in addition to excellent verbal and written communication skills


o Experience in venture capital, high tech and/or start-up businesses

o Understanding of emerging industries, trends, and technologies

o Innovation mindset

Top 3 Must Haves

1. Strategy consulting background

2. Communication - verbal/non verbal critical

- taking a bunch of info and twiddling it down in an effective manner

3. Analytical background

2-5 years of work experience

Associate and consulting titles - stronger consulting firms

Deloittes, PWC, KPMG (traditional management consulting)

this person will support the FTE- identifying new areas of growth for company (example - market trends - e learning)

pulling together ten page deck - assessing market

pulling research reports

putting decks together


summarizing data

putting materials together that will be communicated to the executive leadership team

9-5 - no specific shift

chance of extension - 40%

Interview Process - Video

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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