Job Description

Ref No.:18-11303
Location: Raleigh, North Carolina

Short Description:
The Application Analyst for Wake Tech Community College develops, implements and tests application software that integrates and enhances the College's Enterprise Resource Planning (ERP) system used by staff, faculty and students.

Complete Description:

***Addition information:
The ideal candidate would have Ellucian Colleague experience specially with development experience with Ellucian Self Service. The development experience is important. We have reviewed resumes and conducted phone interviews with people with solid Ellucian Colleague experience but it has been from more of an administrator function. They troubleshoot the application and support installation of new modules. This is not what we are looking for. Also note , "Datatel" experience from 10 years ago would not be applicable for this position. In lieu of development experience with Ellucian self-service, we'd also be interested in candidates with solid experience in domain driven design software development.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Maintains the ERP and related systems to comply with security standards
*Responsible for day-to-day operations of the ERP system including resolving problems and issues reported by College users.
*Designs and develops reports to meet user data requests
*Maintains a growing library of reports and dashboards
*Resolves issues and users request by implementing programming modifications to existing applications and programs
*Performs basic database administration tasks using advanced queries and data modifications
*Installing, upgrading, repairing, and implementing applications related to the ERP
Analyzing business needs and makes recommendations for modifications to the College's ERP and related systems
Manage projects during the entire lifecycle of designing, planning, implementing and supporting applications
Performs quality assurance and testing of ERP systems
Provides training and expertise to customers and junior staff members
Develops and maintains documentation of complex procedures and tasks

Qualifications
Knowledge, Skills & Abilities:
Working knowledge of relational databases
Working knowledge of Unix/Linux OS environment
Hands on experience with complex programming languages
Ability to work independently and resolve issues with little supervision
Demonstrated experience in the development of technical and user documentation.
Excellent customer service skills and ability to communicate clearly and effectively to a wide variety of audiences.
Awareness of project management skills with ability to multi-task and set priorities within tight timelines and high client expectations.
Ability to define requirements, troubleshoot and support users.
Good analytical, customer service and team-oriented interpersonal skills.
Ability to manage multiple high priority initiatives in a fast paced, highly technical environment.
Ability to demonstrate excellent technical skills.
Ability to maintain records accurately and meet deadlines consistently.

Requirements:
Associates Degree
3 Years related experience
1 Year experience administering and programming in an ERP
Ability to work nights, weekends, or holidays as needed

Preferences:
Associates Degree in IT related field
Ellucian Colleague Administration and Programming experience
ITIL Foundation, ISO and/or Six Sigma certification

SkillsRequired Minimum Experience Candidate ExperienceLast Used
Working knowledge of relational databasesRequired3 Years
Hands on experience with complex programming languages - .netRequired3 Years
Demonstrated experience in the development of technical and user documentationRequired3 Years
Ability to define requirements, troubleshoot and support users.Required3 Years
Experience programming in an ERPRequired1 Years
Ellucian Colleague Programming experienceHighly desired1 Years


Questions:
QuestionsQuestionsAnswers
Question 1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question 2All work must be completed on site. Do you accept this requirement?
Question 3Please list candidate's email address HERE that will be used when submitting E-RTR.
Question 4Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
Question 5Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question 6Please note - that if your candidate is selected for hire, the Iran Divestment Act Certification form must be completed and uploaded to the Compliance tab as a part of the onboarding process. This form must be received within a timely manner (expectation 1 business day). Without this form, the Purchase Order cannot be generated and your candidate cannot begin work. Do you accept this requirement?


QuestionsQuestionsAnswers
Question 1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question 2All work must be completed on site. Do you accept this requirement?
Question 3Please list candidate's email address HERE that will be used when submitting E-RTR.
Question 4Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
Question 5Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question 6Please note - that if your candidate is selected for hire, the Iran Divestment Act Certification form must be completed and uploaded to the Compliance tab as a part of the onboarding process. This form must be received within a timely manner (expectation 1 business day). Without this form, the Purchase Order cannot be generated and your candidate cannot begin work. Do you accept this requirement?

Application Instructions

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