Job Description

Ref No.:19-02938
Location: Washington, District of Columbia
Change Communication SME- Senior Level

Duration of Project: 2,240.0

Deliverables:

For the WMATA Timekeeping project: Schedules and plans for organizational communication and change mgmt. activities for timekeeping automation. To include: Communications Plans Stakeholder Analysis Organizational Change Management Plan Leadership Action Plans Stakeholder group facilitation plans and outputs. Communication strategies and artifacts. To include: Communications Toolkits Presentation Decks Process diagrams and SOPs for timekeeping. Project activity status reports. VENDORS PLEASE NOTE: This is NOT a software configuration management or project management labor category or task. The assignment centers on managing communication to end users about how timekeeping processes and procedures will be impacted by automation. Please pay careful attention to the requirements for the labor category presented in the IDIQ Statement of Work.

Supplemental Duties
Assist the Change Mgmt Lead in establishing and facilitating the Timekeeping Stakeholder groups Assess change parameters and organizational readiness, advise on ways to manage resistance Assist BPR process analysis for timekeeping Propose and create communication approaches and messages Track the progress of communication, report status and level of success to management Assist risk management activities for the timekeeping project Promote the active engagement of stakeholders to ensure work is performed to quality standards and completed according to schedule

Application Instructions

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