Job Description

Ref No.:19-03366
Location: Trenton, New Jersey
Engagement Type- Contract

Complete Description
  • The Office of Emergency Medical Services, Education Unit, receives over 10,000 phone calls a year. Currently, there is only one staff member answering the call volume into OEMS and providing technical assistance to over 30,000 EMS clinicians statewide.
  • OEMS requests customer support to assist with technical functions of a varied and complex nature involving the issuance of agency credentials and related services, and the dissemination of information via telephone, email and written documents.
  • Personable and able to communicate clearly and effectively with stakeholders.

Application Instructions

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