Eligibility Care Coordinator Team Leader
Job Description
Ref No.: | 20-09592 |
Location: | Richmond, Virginia |
Microsoft Office (Word, Excel and Access), Adobe, PowerPoint, Outlook |
Master's degree in social work (MSW) - Preferred. Graduate of an accredited college or nursing school as a registered nurse - Preferred. Bachelor's degree in Social Work plus four years' employment in a medical or health care setting, social service agency, or community organization focusing on health. |
This position requires excellent customer service skills, strong computer skills, collaboration and critical thinking. Experience working with the health care delivery system.Mandatory skills/certification(s) Requirement: |
Bilingual in Spanish or Amharic needed. Desired skills: |
Virginia's Medication Assistance Program (VA MAP) provides access to medications for the treatment of HIV and related illnesses for low-income clients by providing medications or assistance with insurance premiums and medication co-payments as a payer of last resort. The Eligibility Care Coordinator Team Leader will assist the Assistant Director for Medication Access in developing infrastructure and processes to aid the Eligibility Care Coordinators in successfully meeting quality improvement goals. This position is responsible for affecting ongoing quality and efficiency by applying a proactive approach to all eligibility care coordinators' daily operational duties. The Eligibility Care Coordinator Team Leader will supervise Eligibility Care Coordinators: five coordinators assigned to a specific Virginia health region (Central, Southwest, Eastern, Northern, and Northwest) and one floating coordinator who will fill gaps in larger areas. The Eligibility Care Coordinator Team Leader will be responsible for reaching the ADAP eligibility projected goals, and duties will include: Establishing a relationship with client and assessing client's health needs
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This position requires excellent customer service skills, strong computer skills, collaboration and critical thinking. Experience working with the health care delivery system.Mandatory skills/certification(s) Requirement: |
Bilingual in Spanish or Amharic needed. Desired skills: |
Virginia's Medication Assistance Program (VA MAP) provides access to medications for the treatment of HIV and related illnesses for low-income clients by providing medications or assistance with insurance premiums and medication co-payments as a payer of last resort. The Eligibility Care Coordinator Team Leader will assist the Assistant Director for Medication Access in developing infrastructure and processes to aid the Eligibility Care Coordinators in successfully meeting quality improvement goals. This position is responsible for affecting ongoing quality and efficiency by applying a proactive approach to all eligibility care coordinators' daily operational duties. The Eligibility Care Coordinator Team Leader will supervise Eligibility Care Coordinators: five coordinators assigned to a specific Virginia health region (Central, Southwest, Eastern, Northern, and Northwest) and one floating coordinator who will fill gaps in larger areas. The Eligibility Care Coordinator Team Leader will be responsible for reaching the ADAP eligibility projected goals, and duties will include: Establishing a relationship with client and assessing client's health needs
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