Job Description

Ref No.:19-03278
Location: Austin, Texas
Mandatory Requirements
· Bachelor of Science in Information Technology
· Cisco Certified Network Associate CCNA (Routing, Switching)
· Juniper Networks Certified Associate JNCIA
· CompTIA Security+
· Over 6 years of experience in providing technical support to agencies: United States Patent and Trademark Office (USPTO) & American Institutes for Research (AIR).
· Expert in providing technical support for routers, switches, load balancers, WAN accelerators, and VPN concentrators in line with Operations and Management requirements.
· Evaluated complex Remote VPN users IT problems and troubleshot to effectively resolve the issues.
Installed patch cabling for network connectivity of servers and network devices

Application Instructions

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