Location: New York, NY + Remote Hybrid*
Job Type: 12-to-18-month assignment
Position Summary
The Deputy Director plays a critical role in supporting the Community Reconstruction and Infrastructure (CR&I) Program through implementation and close-out. The Deputy Director reports directly to the Project Operations Director, and works with CR&I leadership, GOSR IT, and other relevant business units to develop automated solutions to improve operational efficiency. The Deputy Director oversees a team of Operations Project Managers to support Program compliance, reporting, and financial management. This role may require travel between New York City, Long Island, and Albany, NY.
Responsibilities include but are not limited to:
o General:
• Report regularly on progress against goals to CR&I Operations Director and raise any issues, concerns, and updates as needed
• Performance management of a team of Operations Managers
• Establish and execute team goals and monthly reporting metrics
• Regularly report outcomes to the Operations Director and senior leadership
• Monitor project and subrecipient portfolios to ensure alignment across Federal and State regulations and internal protocols, including financial management, compliance, and records retention
• Identify procedural challenges and/or steps requiring intervention in the Standard Operations Procedures (SOPs) as needed
• Support the change management of the Operations team in service of project, subrecipient and CR&I Program
• Attend and contribute to senior leadership meetings and CR&I cross-department strategy
o Data Management
• Analyze project and subrecipient-level data to inform prioritization of portfolio closeout actions
• Identify gaps or areas of risk in team project-level or subrecipient tracking
• In collaboration with the Deputy Director, Strategy & Operations Management, set team goals and targets for closeout
• Monitor progress toward goals through individual and team-level management
o Project and Subrecipient Operational Oversight:
• First level review of all projects and subrecipients entered for closeout circulation by Operations Managers
• Forecast closeout projections to anticipate upcoming workloads, including establishing clear priorities for closeout across the team
• Assist with assigning project and subrecipient closeouts and managing portfolio transitions across staff
• Analyze and develop workflows to improve cross-department interoperability and efficient process.
• Decrease closeout timelines by analyzing trends and presenting recommendations to senior leadership and internal departments such as Monitoring & Compliance, Research & Strategic Analysis, Bureau of Environmental Review & Assessment, Finance, Policy, and Wage Compliance Unit
• Escalate and/or provide intervention to CR&I program staff on active SharePoint sites
o Individual and Team Performance Management:
• Routine check-ins with staff to establish priorities, discuss challenges, and forecast upcoming work
• Coordinate with Operations leadership team to determine team training needs
• Monitor time and attendance, approve timesheets, approve vacation requests
• Assign special projects to Operations Managers as needed
Qualifications
• Bachelor's Degree; advanced degree preferred
• Minimum of three (3) years of work experience in creation, reporting, and/or analysis and management of data or closely related tasks
• Must have technical writing, presentation development, and research skills
• Two (2) to five (5) years of combined experience in a defined field of expertise (e.g., grant management, program management, CDBG or other disaster recovery, business process reengineering, data management) preferred
• Experience managing a team of 5-8 staff
• Highly proficient in MS Office: Word, Excel, Access, PowerPoint and Outlook
• Exceptional communication, organizational skills and attention to detail
• Excellent report writing, analytical, editing, and proofreading skills
• Ability to handle multiple and sometimes changing, tasks in a fast-paced, deadline-driven environment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Job Type: 12-to-18-month assignment
Position Summary
The Deputy Director plays a critical role in supporting the Community Reconstruction and Infrastructure (CR&I) Program through implementation and close-out. The Deputy Director reports directly to the Project Operations Director, and works with CR&I leadership, GOSR IT, and other relevant business units to develop automated solutions to improve operational efficiency. The Deputy Director oversees a team of Operations Project Managers to support Program compliance, reporting, and financial management. This role may require travel between New York City, Long Island, and Albany, NY.
Responsibilities include but are not limited to:
o General:
• Report regularly on progress against goals to CR&I Operations Director and raise any issues, concerns, and updates as needed
• Performance management of a team of Operations Managers
• Establish and execute team goals and monthly reporting metrics
• Regularly report outcomes to the Operations Director and senior leadership
• Monitor project and subrecipient portfolios to ensure alignment across Federal and State regulations and internal protocols, including financial management, compliance, and records retention
• Identify procedural challenges and/or steps requiring intervention in the Standard Operations Procedures (SOPs) as needed
• Support the change management of the Operations team in service of project, subrecipient and CR&I Program
• Attend and contribute to senior leadership meetings and CR&I cross-department strategy
o Data Management
• Analyze project and subrecipient-level data to inform prioritization of portfolio closeout actions
• Identify gaps or areas of risk in team project-level or subrecipient tracking
• In collaboration with the Deputy Director, Strategy & Operations Management, set team goals and targets for closeout
• Monitor progress toward goals through individual and team-level management
o Project and Subrecipient Operational Oversight:
• First level review of all projects and subrecipients entered for closeout circulation by Operations Managers
• Forecast closeout projections to anticipate upcoming workloads, including establishing clear priorities for closeout across the team
• Assist with assigning project and subrecipient closeouts and managing portfolio transitions across staff
• Analyze and develop workflows to improve cross-department interoperability and efficient process.
• Decrease closeout timelines by analyzing trends and presenting recommendations to senior leadership and internal departments such as Monitoring & Compliance, Research & Strategic Analysis, Bureau of Environmental Review & Assessment, Finance, Policy, and Wage Compliance Unit
• Escalate and/or provide intervention to CR&I program staff on active SharePoint sites
o Individual and Team Performance Management:
• Routine check-ins with staff to establish priorities, discuss challenges, and forecast upcoming work
• Coordinate with Operations leadership team to determine team training needs
• Monitor time and attendance, approve timesheets, approve vacation requests
• Assign special projects to Operations Managers as needed
Qualifications
• Bachelor's Degree; advanced degree preferred
• Minimum of three (3) years of work experience in creation, reporting, and/or analysis and management of data or closely related tasks
• Must have technical writing, presentation development, and research skills
• Two (2) to five (5) years of combined experience in a defined field of expertise (e.g., grant management, program management, CDBG or other disaster recovery, business process reengineering, data management) preferred
• Experience managing a team of 5-8 staff
• Highly proficient in MS Office: Word, Excel, Access, PowerPoint and Outlook
• Exceptional communication, organizational skills and attention to detail
• Excellent report writing, analytical, editing, and proofreading skills
• Ability to handle multiple and sometimes changing, tasks in a fast-paced, deadline-driven environment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.