Roles and Responsibilities:
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- Greeting patients and their caregivers on arrival.
- Collecting information such as patient details, medical history, billing, and insurance information, etc.
- Preparing patient admission and discharge documentation.
- Entering information into databases and maintaining accurate records.
- Relaying information to relevant staff members.
- Informing patients and their caregivers of hospital procedures, policies, and protocols.
- Providing patients with billing and payment information.
- Dealing with patient questions, concerns, and issues.
- Performing general administrative tasks.
- 2-3 years customer service or medical office experience required.
- Epic experience not required, but preferred.
- Updated Resume
- 2 Professional References
- Covid-19 Vaccination card