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Program Manager

NJ, NJ
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Position Overview:
The Project Manager (Temporary) will support the coordination, innovation, and strategic development of WIOA (Workforce Innovation and Opportunity Act) and WFNJ (Work First New Jersey)-funded workforce programs. This position directly contributes to helping individuals gain employment, build job skills, and achieve economic independence, while also supporting systems-level improvements and modernization efforts.
This is a mission-driven role for a motivated, service-minded professional who wants to make a tangible impact in the community by helping to build stronger, more effective workforce services. The Project Manager will work closely with both the Director of Operations –Employment and Training Services and the Executive Director of the Workforce Development Board (WDB) on a wide range of operational, strategic, and policy initiatives.
Key Responsibilities:

Program Support &Coordination
  • Assist in the day-to-day implementation of WIOA and WFNJ-funded programs, ensuring high-quality service delivery to job seekers.
  • Coordinate with One-Stop Career Centers and community partners to support job fairs, resume workshops, outreach events, and work readiness programming.
  • Help improve internal workflows and communication among partners, contractors, and service providers.
Data & Systems Management
  • Manage and ensure accurate data entry into AOSOS, and support troubleshooting and staff training.
  • Assist the MIS team and program leadership during the state's transition to a new workforce system as part of workforce modernization efforts.
  • Support the development of a centralized internal case management system that simplifies participant tracking across programs.
Special Projects & Innovation Initiatives
  • Support AI and digital tool integration for career services such as resume review, career assessments, and job matching.
  • Document and share client success stories to showcase impact through website features and WDB reports.
  • Participate in process improvement efforts related to registration, digital forms, and internal documentation.
Marketing, Outreach &Community Engagement
  • Collaborate with the Outreach Coordinator to develop promotional materials, social media content, and marketing strategies.
  • Represent the ETS department at external meetings and events such as WDB committee meetings, Human Services Advisory Councils (HSAC), and GSETA forums.
Support to the Workforce Development Board (WDB)
  • Assist the WDB Executive Director with projects related to:
    • Labor market research
    • Policy development and recommendations
    • Evaluation of training vendors and in-demand occupations
    • Review and implementation of board initiatives and compliance tasks
  • Help develop materials and presentations for WDB meetings and public reports.
  • Provide project coordination for board-led special initiatives and regional workforce strategies.
Qualifications:
  • Bachelor's degree in Public Administration, Human Services, Business, or a related field preferred.
  • 5+ years of experience in workforce development, nonprofit administration, policy work, or public sector project management.
  • Strong skills in organization, communication, and cross-team collaboration.
  • Familiarity with WIOA/WFNJ programs, labor market information, AOSOS, or workforce data systems is a plus.
  • Ability to manage multiple priorities in a fast-paced, evolving environment.
  • Commitment to economic mobility, community empowerment, and public service.
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