Non-Clinical - Information Technology - Service Desk Technician
Los Angeles, CA
Location: 10833 Le Conte Ave, Los Angeles, CA 90024 (users across multiple buildings)
Shift: M-F 8-5
Duration: 11 weeks (filling in for LOA)
Candidates must have excellent communications skills and the following tasks:
- proficient in Windows and MacOS
- assist in documenting technical support procedures and maintain CMDB
- deploy and configure Windows and MacOS computers to end-user
- assist and troubleshoot with end-users as needed
- install and configure printers and iot on computers
In addition, the candidates must be able to perform basic computer hardware troubleshooting and remediation, as well as research unfamiliar scenarios. Candidates must be motivated and a self-starter but also know when to consult and escalate issues.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.