GMS Systems Analyst

Taylor, TX

Job Title - Client Systems Analyst
Number of Positions - 1
Job Location - 2705 West Lake Drive, Taylor, Texas, United States of America, 76574
Job Start Date - 3/23/26
Job End Date - 3/23/27
Job Description -
Job Title: Client Systems Analyst
Location: If candidate is local, hybrid/on-site twice a week minimum, if out of state - remote

JOB SUMMARY
Provides technical support and performs system administration and maintenance activities to support the Energy Management System (EMS) and its ancillary systems and applications. Participates in planning and evaluating the impact of system modifications and maintenance activities to ERCOT grid operations. Maximizes EMS uptime and mitigates system failures. Analyzes user requirements, procedures, and problems to automate or improve EMS. This position will report to the Supervisor of Grid & Market Solutions (Client) Systems Support Team.

JOB DUTIES

Primarily responsible for support, system administration, and maintenance of the EMS upgrade systems through the various testing cycles.
Responsible for the integration of various EMS applications, monitoring, and regular maintenance.
Performs various kinds of structured/unstructured testing and logs defects in the defect tracking tool.
Works closely with the business lead, project manager and technical lead by providing timely updates and feedback.
Works closely with the EMS vendor and ERCOT Client development teams to reproduce defects and test the fixes.
Works closely with the Client Applications Engineering teams to get the defect fixes, releases installed across various testing environments.

ADDITIONAL JOB DUTIES MAY INCLUDE

Routinely monitors EMS systems and applications, as well as regular maintenance activities
Coordinates and performs Database updates and upgrades in the EMS environments
Assist Operations Engineer, Market Operations, and other business units during EMS acceptance testing of new and/or enhanced applications
Supports effective EMS use and administration by preparing and reviewing technical documentation
Performs code build, patch implementation and migrations in the EMS systems
Performs system setup and testing with Market Participants as appropriate
Responds to system failures and operator questions on a 24/7 basis
Works with market participants to resolve problems and implement changes
Performs emergency recovery and troubleshooting of EMS system and applications
Maintains real-time data collection to support EMS functions
Maintains, troubleshoots, and repairs the EMS systems, applications, and interfaces
Proactively identifies design problems and drives resolution
Participates in EMS Disaster Recovery Drills
Tests, certifies, and implements changes to the EMS Production and Test
Performs systems maintenance and improvement activities to support the effectiveness of the EMS
Participates in planning and evaluating the impact of system modifications and maintenance activities

EXPERIENCE

5+ years of work experience in system administration on Linux/Windows Operating systems and working experience with RDBMS (Oracle/SQL DB)
Preferred system administration experience in Client EMS Suite. If not, other EMS vendor experience such as Hitachi/ABB, Siemens, OSI, Client PowerOn Reliance.
Experience with Supervisory Control and Data Acquisition (SCADA)/Inter Control-Center Communication Protocol (ICCP)

EDUCATION

Bachelor's Degree: Electrical Engineering, Computer Engineering, Computer Science, or related field (Required)
Master's Degree: Electrical Engineering, Computer Engineering, Computer Science, or related field (Preferred)
or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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