Job Description:
Skill Matrix:
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- Provides program and operational support.
- Performs general work activities in support of office systems.
- May lead / instruct junior personnel.
- Strong keyboarding skills.
- Ability to follow instructions.
- Experience in an office setting.
- Answer phones for MIS department, take messages, and route phone calls
- Assist users with computer, phone, and equipment issues
- Assist with computer training and classes
- Create and modify templates
- Data entry into numerous systems
- special projects
- Carrying computers and printers to various building, sometimes up or down a flight of stairs
Skill Matrix:
| Skills | Required / Desired | Experience Required | Candidate's Experience | ||
| Customer Service experience both in person and phone for computers/IT area | Required | 2 years | |||
| Data entry | Required | 2 years | |||
| Experience with Microsoft Office Suite - Especially Excel, word, and Access | Required | 1 year | |||
| Familiar with information systems | Desired | ||||
| Experience teaching/training new users | Desired | ||||
|
Desired | 1 Year | |||
| Experience modifying spreadsheets, forms, and templates | Highly Desired |