Day to Day Responsibilities:
Support Design, Project (s) within the Change Management dept.
There are literally hundred's of deliverables and this resource must know common IT verbiage such as design docs, test plans, and work plans. This is NOT an Admin role!
Be able to process new requests for deliverables, design docs that come thru in a timely manner; these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.
Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).
Along with project deliverables they will be responsible for processing MES O&M requests/deliverables.
Must be professional with strong analytical and people management skills.
Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.
Align with the Project Management Office the change management work streams and related activities.
Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
Complete change management requirements/tasks.
Apply a structured methodology and lead change management activities.
Develops strong, credible relationships with all stakeholders.
Serve as key central IT point of contact with Change Management team.
Ensure project deliverable documents are stored and maintained in project folders. Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
Serve as a key resource for project reporting and coordination.
Participate in all stages of the Project(s) Systems Development Life cycle.
Skills
| Skill | Required | Required Experience | Candidate Experience | Last Used |
| Considerable work-related experience in an IT environment. | Highly desired | 5 | Years | |
| Considerable work-related knowledge and experience with Change and Release Management methodologies using version control. | Required | 5 | Years | |
| Considerable work-related knowledge and experience with the Systems Development Life Cycle. | Required | 5 | Years | |
| Experience with data entry and work order processing. | Required | 5 | Years | |
| Experience with tracking and reporting; controlling processes; and managing workflow. | Required | 5 | Years | |
| Must have excellent oral and written communication and customer service skills with internal and external customers. | Required | 5 | Years | |
| Exp in healthcare is a big plus; if yes, pls highlight on resume. If not, put N/A in this column | Highly desired |
| Questions | Questions | Answers |
| Question 1 | client security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? | |
| Question 2 | Please list candidate's email address. | |
| Question 3 | In what city and state does your candidate permanently reside? If your candidate is local to Richmond, have you (vendor) taken the necessary steps to verify this residency? No need to upload DL - just confirm you checked their current residence. | |
| Question 4 | Does your candidate have the experience within Change Mgmt with skills listed and are they clearly reflected (highlighted) on their resume? | |
| Question 5 | Experience within healthcare is a big plus (desired). If your candidate has experience within the healthcare environment (esp w/in Change / Release Mgmt) please make highlight on their resume. | |
| Question 6 | Role is 100% remote from Day 1 - if selected, candidate must be willing to pick up equipment IN PERSON. Does your candidate agree to this arrangment? |