DURATION - 2 Years
GENERAL STATEMENT OF RESPONSIBILITIES
Under general supervision, this position performs mechanical work in the repair and maintenance of water meters and responds to and resolves a variety of customer requests related to water service installations.
Reports to the Meter Operations Coordinator.
There are two (2) levels of Meter Technician distinguished by the level of work performed and the qualifications of the employee.
ESSENTIAL JOB FUNCTIONS
Locates and inspects water meters and services;
Tests, disassembles and repairs water meters, hydrant meters, and backflow preventers;
Cleans parts; replaces warped bushings, refits and replaces discs, spindles and other parts in gear trains;
Rebuilds or replaces registers; reassembles meters, and assists with the assembly of large water meters;
works from blueprints and schematics of meter assembly; -makes adjustments to meter boxes as needed.
Responds to customer complaints regarding water service;
checks meters for leaks, performs flow checks, takes water samples, and performs flushing for water quality problems.
Investigates and removes illegal connections or unauthorized meters.
Completes a daily log sheet, service orders, and other related reports or documentation as required.
Operates and maintains assigned vehicles; performs regular vehicle maintenance and general appearance checks, cleans vehicle and schedules preventative maintenance service.
Performs other duties as assigned.
Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the City's Values. Employees are also expected to lead by example and demonstrate the highest level of ethics.
Meter Repair -Knowledge of the installation, operation, function and basic repair and testing of water meters and meter boxes to include inspections, operations, attachments, and sprinkler systems.
Safety - Thorough knowledge of occupational hazards, safety precautions, and safety regulations related to the meter maintenance and other work related precautions.
Customer Service — Considerable knowledge of principles and processes for providing customer service. This includes meeting quality standards for services, and evaluation of customer satisfaction.
Computer Skills — Utilizes a personal computer with basic applications.
Interpersonal Relationships - Develops and maintains cooperative and professional relationships with employees and the public. Effectively responds to and resolves inquiries and disputes
Time Management - Plans and organizes daily work assignments. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Implements work activities in Client.ordance with priorities and estimated schedules.
Communication — Excellent ability to communicate effectively so others will understand to include preparation of documentation and work orders. Excellent ability to listen and understand information and ideas presented verbally and in writing.
Mathematics — Ability to perform basic arithmetic and calculations involving water usage and flow rates.
EDUCATION AND EXPERIENCE
Meter Technician I - Requires a high school diploma and 1-2 year of related experience, or an combination of education and experience.
An acceptable general background check to include a local and state criminal history check and a valid driver's license with an acceptable driving record.
This position requires a pre-employment medical evaluation.
Tasks require the regular and, at times, sustained performance of moderately physically demanding work.
Some combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.
May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).
Some tasks require the ability to perceive and discriminate sounds, depth, texture, and visual cues or signals.
Some tasks require the ability to communicate orally.
Performance of essential functions may require exposure.to adverse environmental conditions, such as dirt, dust, temperature and noise extremes, vibrations, machinery, hazardous materials, heights, confined spaces, or traffic hazards.