Job Description

Full Time: 37.5 hours per week
Length of request: No determined end date

Job Summary: The Psychiatric Social Worker III supports the State of Delaware, Department of Health and Social Services, Division of Substance Abuse and Mental Health (DSAMH) by performing professional social work to improve outcomes for individuals with complex needs, serious and persistent mental illness, and/or substance use disorders who are served by DSAMH or seeking services by DSAMH. This incumbent may potentially work with DSAMH leadership and relevant staff, community providers, and stakeholders to improve outcomes by ensuring that appropriate treatment and community services are identified, that the individual is referred to the appropriate services, and that any barriers to service access are resolved in a timely manner. This incumbent may provide personalized guidance with making informed decisions and navigating available services to individuals who are seeking services with DSAMH or participating in DSAMH services with the goal of improving access and outcomes.
Essential Functions:
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Interviews patients, clients, family members and/or persons deemed necessary to obtain the most complete case history.
  • Refers or assigns cases to appropriate provider agencies for effective service delivery.
  • Provides technical guidance to professional and para-professional staff in a psychiatric setting, and monitors subordinates to assure quality level of services. Trains and orients new staff.
  • Maintains a caseload, providing therapeutic treatment to clients and families.
  • Provides consultation to staff to enable them to intervene in crisis situations or directly handles crisis situations.
  • Assists in analysis of operations, making recommendations with a view to improving division/department policy and procedures.
  • Participates in inter-disciplinary team conferences to formulate or evaluate a treatment plan.
  • Prepares narrative statistical and court reports, if necessary. May prepare application forms for benefits or services.
  • Provides consultative services to state and private agencies and may participate in community projects.
Knowledge, Skills, and Abilities:
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA's listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
  • Knowledge of managerial and supervisory practices.
  • Knowledge of child, adolescent and adult psychology.
  • Knowledge of developmental, mental and emotional disorders, and the social, economic, and psychological implications and behavioral impact.
  • Knowledge of methods and techniques of counseling and social casework.
  • Knowledge of family dynamics and reactions to mental illness, including substance use disorders.
  • Knowledge of availability, role and functions of community resources.
  • Knowledge of interviewing techniques.
  • Skill in evaluating existing programs and making recommendations for improvement to best meet individual and community need.
  • Skill in preparing narrative and statistical reports.
  • Ability to interpret, explain and implement applicable rules and regulations.
  • Ability to deal constructively with aggressiveness, hostility and other emotional attitudes.
  • Ability to maintain effective working relationships with other service agencies, public and private, as well as state and federal regulatory agencies.
  • Ability to apply methods and techniques of counseling and case work.

Minimum Qualifications:
  1. Possession of a Bachelors degree or higher in Behavioral or Social Science or related field.
  2. Three years experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs using effective counseling or interviewing techniques as well as other available resources such as service plans or case management systems.
  3. Three years experience in providing clinical treatment, counseling or determining eligibility for services or benefits as part of a treatment team.
  4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Other Qualifications
  • Demonstrated experience with community engagement, outreach and mobilization, including the ability to develop and maintain community trust.
  • Demonstrated willingness to learn new work skills, concepts, and approaches.
  • Demonstrated excellence in verbal and written communication.
Special Projects:

As assigned.

Application Instructions

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